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As WAHA Customer Service Flourishes, Agent Professionalism on The Rise

Posted on CustomerExperienceReport.com Creating Opportunities Jim Ryan, CEO of Talk2Rep, a company that hires work-at-home representatives to fill customer support needs, agrees that the WAH field is becoming specialized, as well as more professional. “Early WAH adopters took advantage of the vast talent pool of candidates sourcing basic skills resulting in mediocre service however meeting the…

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