Nationally Recognized, Quality and Rising Star Award Winning Services by Talk2Rep
Headquartered in Fort Lauderdale, Florida. Talk2Rep is a leading call center and contact management services provider with multiple US operations and an international footprint with nearshore facilities in the Dominican Republic. In 2005, Talk2Rep also launched work at home representatives and became a pioneer in the contact center industry with a highly skilled distributed network of @home agents. For 15 years, Talk2Rep has serviced multiple government agencies and private industries in verticals such as Healthcare, Financial, Retail, Energy, Insurance, Technology, Travel and Telecommunications and more.
Talk2Rep is industry recognized as a top 50 teleservices agency and PCI certified. All Talk2Rep representatives are background checked, tested and screened. Talk2Rep has over 25,000 certified representatives with over 2000 candidates applying monthly.
Why do businesses and government agencies turn to Talk2Rep call centers to assist their customers?
Clients experience an average savings of 25-30% vs. internal operations. Talk2Rep consistently produces higher CSAT or Net promoter scores and regularly outperforms other vendor /partners across multiple metrics. Whether sales, service, live chat or social media, Talk2Rep builds stronger relationships and enhances the customer experience coupling technology and a skilled and highly educated team of Talk2Rep representatives.
Talk2Rep Professional Call Centers and Contact Management
- Appointment Setting
- Bilingual Telemarketing
- Business to Business Telemarketing
- Database-Updating and Cleansing
- Email Management
- Event Registration Telemarketing
- French Language Services
- Help Desk Services and Technical Support
- Inbound Call Centers
- Live Chat Services
- Lead Generation
- Market Research
- Mystery Shopping Services
- Outbound Telemarketing
- Reporting / Metrics
- Telemarketing Lists and Lists for Direct Mail
- Technical Support
- Telephone Surveys