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OPEN ENROLLMENT CHALLENGES FOR THE HEALTHCARE CALL CENTER

October 1st is approaching quickly and opening the marketplaces on time represents the Obama administration’s biggest challenge to fulfill the affordable healthcare promise to extend coverage to uninsured Americans, including those who have been denied coverage in the past because of pre-existing conditions. Since the Supreme Court upheld the law last June, though, officials have…

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INITIAL QUESTIONS TO HELP DEVELOP A SUCCESSFUL TELEMARKETING CHANNEL

Successful outbound telemarketing campaigns start with creative planning and budgeting.  While new sales and marketing channels blossom in social media, the telemarketing channels remain one of the fastest and most lucrative methods to directly engage and acquire new customers. So what are those initial questions to help develop a successful telemarketing channel and is telemarketing…

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7 STEPS FOR AN EFFECTIVE TELEMARKETING SALES CHANNEL

Telemarketing has gotten a bad reputation from unscrupulous businesses trying to make a quick buck. There are only a handful of companies that properly follow state and federal guidelines and consider telemarketing a credible and very lucrative sales channel. Here’s 7 techniques the best companies use for effective telemarketing to their customers. 1. Create a…

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