Talk2Rep help desk call centers specialize inProfessional internet, hardware, software, billing and claims support. If you are an IT leader who is seeking a solution to your help desk services and technical support needs, our help desk services gives you the freedom to focus on your core competencies while giving your customers a seamless and satisfying help desk experience.

Professional Help Desk Services: Talk2Rep Call Centers

Our people, processes and technology give you the information to identify trends and anticipate training needs, increase responsiveness to your internal (or external) customers, and ultimately help you secure the reputation of providing quality service to those you service every day. We are truely a help desk institute providing world class experience and expertise.  Ask us about multiple language support specializing in Spanish and French support services. Find out how you can combine, live chat services and email management to reduce cost.

Help Desk Services include installation support, Tier 1-3, new customer welcome calls, product inquiry and education, technical support , activation and registration.

Talk2Rep Help Desk Services support your customers and clients and reduces your cost.

Key Features

  • Superior and affordable 1st tier support for network, hardware and software systems
  • Dedicated and Shared Agent Availability 24/7 Help Desk Services
  • US Based Help Desk Services Team focused on Quality and Satisfaction
  • Toll Free and Vanity Number Availability, with Patch, Conference and Transfer abilities. Ask us about IVR sdevelopment and customized greetings.
  • Multiple Database Ticketing and Tracking, and Reporting Capabilities
  • Reduces Help Desk Costs by up to 40% Compared To Internal Organization and Resolves up to 85% Of Problems at First Contact
  • Fast and Seamless Help Desk Services Deployment

 

contact Talk2Rep call centers and contact management services today:

866-856-2Rep (2737) To Find Out More