SOCIAL BRAND MANAGEMENT
“WHAT ARE YOUR CUSTOMERS SAYING ABOUT YOU ON-LINE?”
Talk2Rep understands critical social posts that require action
We monitor and measure social buzz around your brand, competitors and industry. Analyze trends and gain insight into what your customers want. Evaluate reaction to your campaigns and understand what content is connecting.
SOCIAL CUSTOMER CARE
“HOW ARE YOU PLUGGED IN ON LINE SERVING YOUR CUSTOMERS?”
Talk2Rep creates extraordinary and meaningful customer experiences
Improve customer satisfaction. Reduce attrition rate and call volumes. Set up and manage a social customer service program. Respond in real — time using our Talk2Rep brand representatives. We strengthen brand perception by publicly addressing and resolving issues.
“YOUR CUSTOMERS ARE LOOKING FOR ANSWERS, THEY WANT TO PURCHASE ARE YOU THERE?”
Talk2Rep drives revenue by acquiring and qualifying leads through social channels. We discover purchase signals and opportunities and can quickly engage to complete a purchase. Talk2Rep lifts AOV (average order volume) and drives even more social traffic and sales conversions.
Contact Talk2Rep call centers and contact management services today:
866-856-2Rep (2737) To Find Out More