~ Fort Lauderdale, FL – October 15, 2012 Talk2Rep officially opened a new contact center in the Dominican Republic, headquartered in the Pellerano & Herrera building in the capital city of Santo Domingo. CEO Jim Ryan states “We have been monitoring closely an offshore exodus away from India and the Philippines due to poor quality and customer experience and have reached out to a highly educated English speaking population in the Dominican Republic as a Nearshore provider of call center and Live Chat services for our clients”. Less than 100 miles from our corporate offices in South Florida, Talk2Rep now has a menu of contact center platforms including US call centers, @Home Agents and now Nearshore services. Talk2Rep specializes in teleservices, live chat and social media management.
Talk2Rep has serviced clients for over 10 years in Healthcare, Financial, Retail, Telecommunications, Energy and Education with teleservices and live chat services. “We are currently hiring and training for a large telecommunications and Retail company. The government and people have welcomed Talk2Rep Nearshore and we expect to have around 500 call center and live chat agents by end of 2013 servicing the most recognized brands. Many of our clients have been with us for 7-10 years. Our new Nearshore location adds a high quality lower cost model allowing us to expand into new markets” said Ryan.
About Talk2Rep Inc.
Headquartered in Tamarac , Florida . Talk2Rep is a leading call center and contact management services provider. Formed by former AT&T Call Center executives, Talk2Rep offers fully integrated high quality contact management services for government agencies and multiple vertical industries such as a Healthcare, Financial, Retail, Insurance, Technology, Travel and Telecommunications. Talk2Rep provides services to some of the largest companies in the world with inbound and outbound telemarketing and customer services, data collection and market research. To learn more about how Talk2Rep can help your business visitwww.Talk2Rep.com or call 866-856-2REP (2737).